Crisis Communications


Crisis Communications

April 20, 2022

Firecat First Friday May: Crisis Communications 

May 6, 2022 at 12 pm CT 

Crisis can hit any company, at any moment. But roughly a third of companies have no crisis management plan in place. People tend to assume the best, and fail to plan adequately. Pandemics, natural disasters, emergencies, and political upheavals happen. Let’s talk about how your team or organization is prepared to respond.

This session is relevant for anyone interested in:

  • Crisis Communications
  • Public Relations
  • Business

About the Presenter

Susan Price leads Firecat Studio, a design agency that creates smart, strategic designs that drive business results. She also creates communities and organizations that harness design thinking and creative technologists to create a better world.

Fran Stephenson is an award-winning communications and PR professional, principal of Step In Communication in San Antonio. Fran and her expert team advise, set up, and manage social media presence for travel, healthcare, and military clients.

She provides strategic counsel, smart programs, and sensible measurement and analytics. Fran has served in many community and industry associations, including the boards of PRSA San Antonio and Guide Dogs of Texas.

Fran served as director of corporate communications for Rackspace Hosting and director of communications for SeaWorld San Antonio. She holds a Master’s Degree in Communications Studies from St. Mary’s University and a Bachelor’s Degree in Consumer Science from Miami University in Oxford, Ohio.

About Firecat First Fridays

Firecat Studio sponsors free monthly UX and marketing lunch-and-learn sessions to keep our clients and the UX/creative community stoked and humming. If you’re curious, register!

Firecat Studio Online Zoom Webinar (register to receive the info)

We’ll start the topic session right at noon and wrap it by 1 pm. 

Download and test your Zoom before 12 Central Time (UTC – 5) so you’re ready to rock! Please enable your camera to ensure you’re able to interact with the group.

About Firecat Studio 

We are a human-centered design agency in San Antonio, Texas. We help organizations innovate, transform and win using UX and human-centered design, marketing strategy, and service design. Our team of experienced idea producers and workshop titans are ready to help you clarify your vision, align your team, and reach your business goals. We specialize in connecting strategy to execution.


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