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Three emojis - red frown, yellow straight line mouth, green smiley - Critique Culture
September 20, 2021

Creating a Critique Culture

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Build a collaborative culture where feedback doesn't sting and is actionable.

Kano model graph of user delight vs basic expectations, with excitement generators and performance payoff going up and to the right. Text: Service Design & Kano Models
August 18, 2021

Service Design & Kano Models

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What's the next best feature for your roadmap? Kano models can help you prioritize.

Surveys: When is a survey the best tool to gather insights? What makes a survey successful? An abstract survey appearing on a tablet and phone, with bar graphs, chat and phone icons, and a stylus
July 15, 2021

Surveys: When, Why, How

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On a scale from 1 to 5, how tired are you of surveys? Let's discuss when and why to use them.

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Abstract Clouds with the large word Typography along with callouts for different part of letterforms: cap height, baseline, counter, ascender, descender, serif, and x-height
July 8, 2021

The Art of Typography

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Fonts and typography play a critical role in design, branding, and accessibility.

Grid of elements of a design system including color swatches, typography, copyright/legal, tone, interface elements, photo treatments; text: Creating and implementing usable design systems
May 26, 2021

Creating & Implementing Usable Design Systems


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Design systems can save time and work or suck time and effort. Marti Gold helps us strike the perfect balance.

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Design Thinking Quick Bites - Youtube
June 3, 2020

Quick Bites: Is Design Thinking Useful

A quick look at how Design Thinking can help your organization build products your customers want to use.

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Charger Roofing website
April 24, 2020

Brand New WordPress Website for Charger Roofing

Firecat experts worked with Charger Roofing to provide comprehensive web strategy and a responsive, mobile-friendly, WordPress website for this new San Antonio service company.

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Design Sprint Workshop
November 12, 2019

Design Sprints Workshop at World Usability Day San Antonio 2019

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium.

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Man with a whiteboard
January 2, 2019

Refocus, Reinvigorate with a Vision & Strategy Sprint

In a Strategy Sprint, we gather a small team, review the current state of the business, set goals for the target state, and emerge with a roadmap that connects strategy to execution.

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