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Archives

Circle of 7 hands and arms of varying skin tones forming a seven-sided polygon. Text:
January 3, 2022

A New Era for Leadership

Upcoming: January
7

Workers are more empowered. How can we lead effectively?

Lego bricks around the words adopt & adapt: dozens of incredible UX resources
November 30, 2021

Adopt & Adapt for UX

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We share dozens of outstanding free resources to build your UX program

October 5, 2021

Focus Your UX Research

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Make sure you user research is answering the right questions and meeting business goals.

Three emojis - red frown, yellow straight line mouth, green smiley - Critique Culture
September 20, 2021

Creating a Critique Culture

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Build a collaborative culture where feedback doesn't sting and is actionable.

Kano model graph of user delight vs basic expectations, with excitement generators and performance payoff going up and to the right. Text: Service Design & Kano Models
August 18, 2021

Service Design & Kano Models

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What's the next best feature for your roadmap? Kano models can help you prioritize.

Surveys: When is a survey the best tool to gather insights? What makes a survey successful? An abstract survey appearing on a tablet and phone, with bar graphs, chat and phone icons, and a stylus
July 15, 2021

Surveys: When, Why, How

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On a scale from 1 to 5, how tired are you of surveys? Let's discuss when and why to use them.

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