News & Events

Latest developments at Firecat Studio

Firecat First Fridays

Join us for these free, fun, informal lunch-and-learn sessions. Our favorite way to stay inspired and up to date.
October 5, 2021

Focus Your UX Research

Replay

Make sure you user research is answering the right questions and meeting business goals.

Three emojis - red frown, yellow straight line mouth, green smiley - Critique Culture
September 20, 2021

Creating a Critique Culture

Replay

Build a collaborative culture where feedback doesn't sting and is actionable.

Kano model graph of user delight vs basic expectations, with excitement generators and performance payoff going up and to the right. Text: Service Design & Kano Models
August 18, 2021

Service Design & Kano Models

Replay

What's the next best feature for your roadmap? Kano models can help you prioritize.

All Posts

October 5, 2021

Focus Your UX Research

Replay

Make sure you user research is answering the right questions and meeting business goals.

Three emojis - red frown, yellow straight line mouth, green smiley - Critique Culture
September 20, 2021

Creating a Critique Culture

Replay

Build a collaborative culture where feedback doesn't sting and is actionable.

Kano model graph of user delight vs basic expectations, with excitement generators and performance payoff going up and to the right. Text: Service Design & Kano Models
August 18, 2021

Service Design & Kano Models

Replay

What's the next best feature for your roadmap? Kano models can help you prioritize.

Surveys: When is a survey the best tool to gather insights? What makes a survey successful? An abstract survey appearing on a tablet and phone, with bar graphs, chat and phone icons, and a stylus
July 15, 2021

Surveys: When, Why, How

Replay

On a scale from 1 to 5, how tired are you of surveys? Let's discuss when and why to use them.

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Abstract Clouds with the large word Typography along with callouts for different part of letterforms: cap height, baseline, counter, ascender, descender, serif, and x-height
July 8, 2021

The Art of Typography

Replay

Fonts and typography play a critical role in design, branding, and accessibility.

Grid of elements of a design system including color swatches, typography, copyright/legal, tone, interface elements, photo treatments; text: Creating and implementing usable design systems
May 26, 2021

Creating & Implementing Usable Design Systems


Replay

Design systems can save time and work or suck time and effort. Marti Gold helps us strike the perfect balance.

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Screenshot of a Clubhouse room with 6 moderators and their icons. Text: Clubhouse and Twitter Spaces / Firecat First Friday: May 7 with speaker Jennifer Navarrete / Free webinar!
April 9, 2021

Clubhouse and Twitter Spaces


Replay

A highly engaging live voice experience is taking social media by storm. Can you afford to dismiss this as "just another social network"?

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Big chalk letters being written by a hand on a blackboard - Plain Language. Text: Firecat First Friday: April, with Speaker Leslie O'Flahavan
March 24, 2021

Plain Language Content


Replay

Plain language content is easy to read, but it takes skill to write. Learn how to write simple, clear content that’s never “dumbed down".

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Circular abstract illustration of a complex organization - computers, files, trucks, factory, service bay with screens, woman with briefcase, display terminals
February 25, 2021

Service Design


Replay

Do you deliver great, coordinated experiences across channels and touchpoints? Service design can help you get aligned and optimized.

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Most Popular Posts

Test and Learn Fist Friday
June 23, 2020

Replay: How to Become a Test and Learn Ninja

We take a look at three case studies from test and learn ninjas like Amazon and USAA and talk about the fundamentals to creating a disciplined test and learn culture.

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Multiple screen sizes (phone, table, monitor)
April 23, 2020

Responsive Web Design: What is it? When to use it

Responsive web design is a layout technique where you code once and optimize the viewing experience across devices, from mobile phones to large desktop monitors.

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Woman at laptop
August 29, 2019

5 Rules for Your Home Page

Users are busy and easily distracted. Your home page needs to excel at telling a clear story about who you are and what you do.

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Update Your Brand

Schedule a Brand Workshop: a 2-day collaborative experience for you and your core team where we’ll help you identify:

  • Important customer segments
  • Customer pain points
  • Your brand’s desired emotions and feelings
  • A Brand Strategy playbook

About brand workshops

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