Friday Free Workshop: Journey to Excellence Road Map


Friday Free Workshop: Journey to Excellence Road Map

by Firecat
January 28, 2013

Experts from Kaeppel Consulting design and optimize business processes for Fortune 500 clients worldwide. They’ll share business process improvement tools in this month’s free brownbag lunch presentation on Fri., Feb. 1.

What Part of Your Business Do You Most Want to Improve?

Whether you want to increase sales, reduce costs, or improve customer satisfaction, Operational Excellence can help. Operational Excellence is a sustained process for measuring and improving the performance of any process. This process can help you achieve better performance in ANY process. Whether you’re trying to increase click-throughs, reduce the cost to deliver a product, or get rid of a nasty defect that’s been bothering you, Operational Excellence provides a structured framework for:

  • defining the situation,
  • measuring performance,
  • identifying and implementing solutions, and
  • ensuring results.

Scott Kaeppel and Judd Maroney from Kaeppel Consulting will walk through the Operational Excellence process, and provide you with quick, simple tools you can use immediately to improve performance.

About Our Presenters, Scott Kaeppel and Judd Maroney

Scott Kaeppel and Judd Maroney have been improving business processes for Fortune 500 clients for many years. They’ve saved client companies millions in reduced expenses, and added millions to the revenue column through process improvement and operational excellence.


Friday, February 1, 2013
Coworking (open house) 10:30 am – 3:30 pm
Lunch workshop Noon – 1:30 pm


Firecat Studio 918 Nolan #104, San Antonio, TX 78202

You’re welcome to come get some work done anytime between 10:30 am and 3:30 pm, just like working from a coffee shop but with cooler people and free coffee. Yes, you are welcome to invite others, but there’s limited space, so please make sure your friends register!

Register for Modern Usability Tools & Techniques Coworking & Brownbag in San Antonio, TX  on Eventbrite

Put First Fridays on Your Calendar!

Block out noon – 1:30 pm on the first Friday of the month on your calendar now – you’ve got lunch plans. And yes – please feel free to suggest upcoming brown bag topics and presenters. Thanks!

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