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Illustrated graphic advertising Firecat First Fridays June. June 3rd 2022. Collaborating in the Cloud. Image of people talking to each other over video call.
May 24, 2022

Upcoming: Collaborating in the Cloud

Upcoming: June
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Crisis can hit any company, at any moment. Let's talk about how your team or organization is prepared to respond.

Graphic "Firecat First Friday May: Crisis Communications. Shows an illustration of a press conference.
April 20, 2022

Crisis Communications

Replay

Crisis can hit any company, at any moment, but how many companies have a crisis management plan in place?

March 19, 2022

Design, Leadership, & Ethics

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Designers have more power and influence than ever before. How should we use that power for good?

February 28, 2022

Social Media and the Blockchain

Replay

Crypto, the blockchain, social media and more will be explored

Weightlifter being spotted (assisted and protected) by a trusted buddy
January 31, 2022

Build Trust with Quality Content

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People buy from people they know, like, and trust. How do we do that when we’re aren’t out there networking? One answer: Quality Content.

Lego bricks around the words adopt & adapt: dozens of incredible UX resources
November 30, 2021

Adopt & Adapt for UX

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We share dozens of outstanding free resources to build your UX program

October 5, 2021

Focus Your UX Research

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Make sure you user research is answering the right questions and meeting business goals.

Kano model graph of user delight vs basic expectations, with excitement generators and performance payoff going up and to the right. Text: Service Design & Kano Models
August 18, 2021

Service Design & Kano Models

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What's the next best feature for your roadmap? Kano models can help you prioritize.

Value of User Interviews
August 7, 2020

Quick Bites: The Value of User Interviews

Uncover data from actual customers, reveal valuable insights, and test your team's assumptions with a simple, inexpensive tactic to bring the voice of the customer into your project.

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Businessman analyzing business analytics or intelligence dashboard
July 19, 2020

4 Steps to a Data-Driven Marketing Plan

Here are the 4 steps we help clients go through to create a marketing strategy based on key metrics.

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