Blog
Creating & Implementing Usable Design Systems
About the Session What's a Design System? Think of it as a magic Lego box of carefully thought out, predesigned roles, processes, and tools that allow a design team to quickly execute product releases and… Continue Reading
Clubhouse and Twitter Spaces
About the Session Social media platforms Clubhouse and Twitter Spaces provide a new type of live voice experience. Why are they so popular? Should you care? Have you heard the buzz about Clubhouse? It's a… Continue Reading
Plain Language Content
Replay: “Plain language” is how we describe content that readers care about and act on. Learn how to tell whether your content is written in plain language and how to fix it if it isn’t.… Continue Reading
Service Design
Replay: Service Design & Service Design Blueprints https://youtu.be/k-uQ1PUpYjIDelivering services seems straightforward until you start mapping participating players, touchpoints, supporting processes and infrastructure. Judy Cotter will share a Service Design process to map and align all… Continue Reading
Decision-Making in the Zombie Apocalypse
Replay Cognitive biases are "shortcuts" to critical thinking we all use to spare ourselves the effort of actual critical thinking. We'll explore these biases to understand how they operate and how experiences can help people… Continue Reading
Lessons from 2020
Everybody can adapt and changeThey just have to want to! Firecat Studio has always been a remote team, so we've been using Zoom for years. That Zoom knowledge became super relevant to our clients and… Continue Reading
Firecat Second Friday: Creating a Content Calendar
Replay Join us in our first ever Firecat SECOND Friday! New year, new content calendar. 2021 is here, with fresh opportunities and energy. Your social media and email campaigns can bring new business, but imagining and… Continue Reading
Designing a Better Citizen Digital Experience
Replay Designing a Better Citizen Digital Experience Citizens and residents need digital access to essential services. Learn how experts reimagined the digital experience for a large city. Large cities and other government agencies tend to… Continue Reading
Replay: Remote Moderated Usability Testing Tools and Tips
Replay: Who needs a lab? Conducting Remote Usability Sessions Having real users use your website is the best way to discover opportunities. We'll share examples of remote sessions and tools.It's never been easier to conduct… Continue Reading