Presenters
Louise Craig, UX Architect, City of San Antonio
As the first-ever Experience Architect for the City of San Antonio, Louise provides guidance on user experience, information architecture, and usability.
Starting in 2009, Louise served on, and then managed, the City’s Web Design Team through hundreds of transformations and redesigns.
A Certified User Experience Analyst (CXA), Louise has provided UX services at Fortune 500 brands such as USAA and H-E-B.
Louise’s broad spectrum of experience includes serving in the U.S. Coast Guard, many theatre and film credits, and being a technical instructor. She enjoys mingling art and science, creating fused glass artworks using sound waves that make these unseen patterns visible.