This is what change looks like

Systems thinking. Human-centered. Collaborative .

Firecat’s Approach

Organizations that serve communities deserve the same design excellence as the world’s biggest brands.

Government agencies, schools, and nonprofits — we love working with you and other mission-forward groups.

Most design firms make things look good. We make organizations work better — for the people running them, and the people they serve.

We are customer experience-focused UX experts, digital artists, online communications, marketing, video and web veterans based in San Antonio, Texas, U.S.

We were established in 2008, but our experience in the industry and with each other predates that for many years. Put the expert Firecat Studio team to work for you today!

Don’t miss:

Our list of clients and work examples >

Our Team

CEOBlonde woman smiling - Susan Price
Susan Price
Master Strategist
Lead Account Manager
Matt Price
UX/UI Designer
UX SpecialistGemma McCann - UX Project Manager
Gemma Castillo
UX Research & Content Specialist
Digital GuruChris McDermott - UX Developer - Firecat
Chris McDermott
Technical Program Manager
Lead Developer
Max Gamurar
IT Architect
CX Strategist
Lis Hubert
Enterprise Digital Strategist
UX facilitator
Abby Wilkymacky
Visual Facilitator
CX Strategist
Jenia Espe
CX Expert
CX Strategist
Diana Sonis
CX Expert
Strategist
Kate Hayward
Visual Problem Solver

How is Firecat Studio different?

We’re not your run-of-the-mill agency. We’re straight-up better.

Deep and broad UX, industry and product experience from enterprise to startup

Master facilitators using the latest innovation and strategy methods

Collaborative, consultative — we teach and work directly with your team

Lifelong learners — platform and tool agnostic

Execution and results- focused. Test & learn, agile, metrics-driven

Curious, creative, fun, fearless, transformative

News & Events

Busy bees working in a hive on golden wood
July 20, 2026

The Beehive

Recap:
August 7

Get unstuck! Bring your challenge, tap the hive mind, and leave with real next steps.

April 27, 2026

Writing a Book with AI

Replay
May

See how to use AI tools to help you write — not write for you.

Cozy fireplace with a hand holding a turquoise teacup
March 28, 2026

Still Burning


Notes

A community conversation on disruption, opportunity, and what comes next.

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