We help great brands create outstanding results

Put our UX experience to work for you.

About Our Approach

Firecat Studio is a lively team of web designerswebsite maintenance experts and web strategists. We are customer experience-focused UX experts, digital artists, online communications, marketing, video and web veterans. Our business is based in San Antonio, Texas, U.S.

Thanks to web technology, our extended team boasts members from several countries and time zones. We leverage our extensive professional network to bring in the finest freelance talent available to tackle projects, always under Core team guidance. That way, our clients get the best, most efficient, self-motivated workers available – for as long as they’re needed. Each contributor brings a best practices, fresh ideas and relevant experience to bear.

We were established in 2008, but our experience in the industry and with each other predates that for many years. Put the expert Firecat Studio team to work for you today!

Don’t miss:

Our list of clients and work examples >>

Our Team

CEOBlonde woman smiling - Susan Price
Susan Price
Master Strategist
Director of UX
Tom Vaughn
CX Expert
UX Facilitator
Judy Cotter
Problem Solver
Digital Guru
Chris McDermott
Technical Program Manager
Lead Developer
Max Gamurar
IT Architect
Marketing Manager
Matt Price
Web Designer
CX Strategist
Jenia Espe
CX Expert
User Researcher
Tara Schwegler
Cultural Anthropologist
UX facilitator
Abby Wilkymacky
Visual Facilitator
UX Strategist
Lis Hubert
Enterprise Digital Strategist
UX Strategist
Diana Sonis
CX Expert
Strategist
Kate Hayward
Visual Problem Solver
Analyst
Gail Tomiak
Usability Researcher
Office Manager
Caitie Skaggs
Problem Solver
UX Project Manager
Cherri Pitts
User Researcher

How is Firecat Studio different?

We’re not your run-of-the-mill agency. We’re straight-up better.

Deep and broad UX, industry and product experience from enterprise to startup

Master facilitators using the latest innovation and strategy methods

Collaborative, consultative — we teach and work directly with your team

Lifelong learners — platform and tool agnostic

Execution and results- focused. Test & learn, agile, metrics-driven

Curious, creative, fun, fearless, transformative

News & Events

Three emojis - red frown, yellow straight line mouth, green smiley - Critique Culture
September 20, 2021

Creating a Critique Culture

Upcoming: October
1

Build a collaborative culture where feedback doesn't sting and is actionable.

Kano model graph of user delight vs basic expectations, with excitement generators and performance payoff going up and to the right. Text: Service Design & Kano Models
August 18, 2021

Service Design & Kano Models

Replay

What's the next best feature for your roadmap? Kano models can help you prioritize.

Surveys: When is a survey the best tool to gather insights? What makes a survey successful? An abstract survey appearing on a tablet and phone, with bar graphs, chat and phone icons, and a stylus
July 15, 2021

Surveys: When, Why, How

Replay

On a scale from 1 to 5, how tired are you of surveys? Let's discuss when and why to use them.

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