Effective user experiences feel effortless

That's our superpower.

Is your website underperforming?

Online self-service is more important than ever before. If your users are complaining, or you aren’t getting the results you want, you’re in the right place.

User Experience

User experience is the bedrock of every digital asset. If users can’t find vital information on your site, or if your app isn’t intuitive, you’re losing money. We specialize in helping you deliver simple, elegant experiences that make customers happy and reduce calls and questions to your customer service department. More User Experience >>


Based on your goals


UI Prototyping


User Testing

User Research

When you test your digital assets with real users, your team uncovers unbelievable insights. Usability and accessibility audits help make amazing experiences. We can help you understand and fix where customers struggle and ensure the site is usable by everyone who depends on you – before you’ve even begun coding. More User Research >>


Usability Testing


Accessibility Audits


Market Research


We help organizations make a data-driven marketing strategy to deliver proven ROI. From search, email, social, and graphic design to enterprise content strategy and execution, we are here to help you exceed your marketing goals. More Marketing>>


Digital Strategy


Brand Identity


SEO, Email, Social & More

Web Development

Whether you’re building a new site or just looking to improve performance on your existing platform, we can help ensure you have the right back-end tools and infrastructure to solve your organization’s toughest tech challenges. We run extensive testing on live environments to ensure a bug-free launch. More Web Development >>


Agile Development




Maintenance & Optimization

Workshops & Training

Master a human-centered approach to designing and improving products. Understand your customer journey maps. Align your team with a clear roadmap in our Design & Strategy Sprint workshops. How can we help your organization embrace what’s next? More Workshops & Training >>


Design Thinking


Brand Workshops


CX & Digital Strategy

Experience is the Difference

These top brands invested in great user experience from Firecat. Explore Clients >>

Firecat First Fridays

Join us for these free, fun, informal lunch-and-learn sessions. Our favorite way to stay inspired and up to date.
October 8, 2020

Firecat First Friday, November: Remote Moderated Usability Testing Tools and Tips

Nov 6

Having real users use your website is the best way to discover opportunities. We'll share examples of remote sessions and tools.

September 17, 2020

Replay: 10 things your website should do for users

How does your website stack up? We'll explore some great examples of websites that meet users' expectations — and a few websites that don't.

Grid of abstract page mockups showing a variety of navigation patterns and layouts
August 5, 2020

Replay: Designing Complex Website Navigation

How do you help your users go from A to B to H when you’re managing thousands of pages within a digital ecosystem?


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