Effective user experiences feel effortless

That's our superpower.


Our leaders have led UX and usability teams at some of the world’s largest and best-loved brands. We help large companies use Design Thinking to go from vision to execution.

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Government & Non-Profit

How do people experience your digital services? We help you dramatically improve your experiences through trusted UX and accessibility strategies.

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Small Businesses

User experience is a differentiator. Take advantage of the same strategies that large companies use to attract more customers and deliver greater ROI with your website.

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User Experience

User experience is the bedrock of every digital asset. If users can’t find vital information on your site, or if your app isn’t intuitive, you’re losing money. We specialize in helping you deliver simple, elegant experiences that make customers happy and reduce calls and questions to your customer service department. More User Experience >>


Based on your goals


UI Prototyping


User Testing

User Research

When you test your digital assets with real users, your team uncovers unbelievable insights. Usability and accessibility audits help make amazing experiences. We can help you understand and fix where customers struggle and ensure the site is usable by everyone who depends on you – before you’ve even begun coding. More User Research >>


Usability Testing


Accessibility Audits


Market Research


We help organizations make a data-driven marketing strategy to deliver proven ROI. From search, email, social, and graphic design to enterprise content strategy and execution, we are here to help you exceed your marketing goals. More Marketing>>


Digital Strategy


Brand Identity


SEO, Email, Social & More

Web Development

Whether you’re building a new site or just looking to improve performance on your existing platform, we can help ensure you have the right back-end tools and infrastructure to solve your organization’s toughest tech challenges. We run extensive testing on live environments to ensure a bug-free launch. More Web Development >>


Agile Development




Maintenance & Optimization

Workshops & Training

Master a human-centered approach to designing and improving products. Understand your customer journey maps. Align your team with a clear roadmap in our Design & Strategy Sprint workshops. How can we help your organization embrace what’s next? More Workshops & Training >>


Design Thinking


Brand Workshops


CX & Digital Strategy

Experience is the Difference

These top brands invested in great user experience from Firecat. Explore Clients >>

Firecat First Fridays

Join us for these free, fun, informal lunch-and-learn sessions. Our favorite way to stay inspired and up to date.
April 9, 2021

Firecat First Friday: Clubhouse and Twitter Spaces


Do you deliver great, coordinated experiences across channels and touchpoints? Service design can help you get aligned and optimized.

March 24, 2021

Firecat First Friday: Plain Language


Plain language content is easy to read, but it takes skill to write. Learn how to write simple, clear content that’s never “dumbed down".

February 25, 2021

Firecat First Friday: Service Design


Do you deliver great, coordinated experiences across channels and touchpoints? Service design can help you get aligned and optimized.

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