Enterprise
You have product, design and marketing teams and you’re sold on UX. You need them to align on a strategy and innovate. We’ll help you get everyone moving forward together.
Government & Non-Profit
Are your services easy for people to use? Are digital and processes working together? Modernize and improve one step at a time — starting from the user’s perspective.
Small Businesses
Visibility and conversion are your business lifeblood. Take advantage of the same strategies large companies use to attract more customers and deliver greater ROI.
User Experience (UX)
Inducing human beings to change behaviors is hard, but an organization’s success depends on the ability to make that happen. We expertly leverage research, data, human empathy and innovative design to produce the results you seek. More User Experience >>
Based on your goals
UI Prototyping
User Testing
User Research
When you test with real users, powerful insights emerge. User interviews, surveys, personas, data analysis and accessibility audits produce clarity in your best next steps. We help you find, understand and fix pain points that are keeping your organization from its goals. More User Research >>
Usability Testing
Accessibility Audits
Market Research
Marketing
Your next best decision — the one that will truly produce ROII — is hiding in a forest of data. We align content and channel strategy, search, email, social, and websites. You need an actionable, prioritized roadmap that will produce the results you seek. More Marketing>>
Digital Strategy
Brand Identity
SEO, Email, Social & More
Web Development
Build the right thing, then build the thing right. Whether you’re ready for a new site or want to improve performance on your existing platform, our knowledge, tools and infrastructure will solve your organization’s toughest tech challenges. More Web Development >>
Agile Development
E-commerce
Maintenance & Optimization
Workshops & Training
Help your team embrace what’s next by empowering them to co-create your next set of product and service innovations. Team members across groups deeply understand, share insights, and weigh in, producing unprecedented buy-in and cooperation. Your team emerges aligned, with a clear, prioritized roadmap. More Workshops & Training >>
Design Thinking
Brand Workshops
CX & Digital Strategy
Experience is the Difference
These top brands invested in engagement and innovation from Firecat. Explore Clients >>
Firecat First Fridays
Focus Your UX Research
Make sure you user research is answering the right questions and meeting business goals.
Creating a Critique Culture
Build a collaborative culture where feedback doesn't sting and is actionable.
Service Design & Kano Models
What's the next best feature for your roadmap? Kano models can help you prioritize.