Is your website underperforming?
Online self-service is more important than ever before. If your users are complaining, or you aren’t getting the results you want, you’re in the right place.
User Experience
User experience is the bedrock of every digital asset. If users can’t find vital information on your site, or if your app isn’t intuitive, you’re losing money. We specialize in helping you deliver simple, elegant experiences that make customers happy and reduce calls and questions to your customer service department. More User Experience >>
Based on your goals
UI Prototyping
User Testing
User Research
When you test your digital assets with real users, your team uncovers unbelievable insights. Usability and accessibility audits help make amazing experiences. We can help you understand and fix where customers struggle and ensure the site is usable by everyone who depends on you – before you’ve even begun coding. More User Research >>
Usability Testing
Accessibility Audits
Market Research
Marketing
We help organizations make a data-driven marketing strategy to deliver proven ROI. From search, email, social, and graphic design to enterprise content strategy and execution, we are here to help you exceed your marketing goals. More Marketing>>
Digital Strategy
Brand Identity
SEO, Email, Social & More
Web Development
Whether you’re building a new site or just looking to improve performance on your existing platform, we can help ensure you have the right back-end tools and infrastructure to solve your organization’s toughest tech challenges. We run extensive testing on live environments to ensure a bug-free launch. More Web Development >>
Agile Development
E-commerce
Maintenance & Optimization
Workshops & Training
Master a human-centered approach to designing and improving products. Understand your customer journey maps. Align your team with a clear roadmap in our Design & Strategy Sprint workshops. How can we help your organization embrace what’s next? More Workshops & Training >>
Design Thinking
Brand Workshops
CX & Digital Strategy
Experience is the Difference
These top brands invested in great user experience from Firecat. Explore Clients >>
Firecat First Fridays
Firecat First Friday, October: 10 things your website should do for users
How does your website stack up? We'll explore some great examples of websites that meet users' expectations — and a few websites that don't.
Replay: Designing Complex Website Navigation
How do you help your users go from A to B to H when you’re managing thousands of pages within a digital ecosystem?
Replay: Launching an Amazon Store
Tips on overcoming common startup hurdles from veteran Amazon marketer Darrin Wylie. Watch the replay.